Report a problem with a road or pavement<\/a><\/strong><\/p>\n\n\n\nReminder: WSCC is not responsible for the
management of the following issues but currently
continues to redirect customers to:
District or Borough Council for issues relating to parking, fly tipping, litter or street cleaning, non-highway related graffiti and bus shelters.
Where we have partnerships in place for the removal of graffiti from highway assets with our District, Borough or Town Council colleagues, we will redirect to the relevant partner.<\/p>\n","protected":false},"excerpt":{"rendered":"
Ongoing work to improve our customer journey to Report a problem with aroad or pavement has now commenced with the launch of new onlineforms in November 2022.These new forms have enhanced mapping capabilities and are mobilefriendly for reporting defects when out and about. We have classified andgrouped the types of defect reports previously reported via \u2018Love WestSussex\u2019 and created separate landing pages on our website for thefollowing: Flooding, blocked drains and gullies; Road and cycle path faults(including potholes); Pavement and verges; Trees, hedges, weeds and grassand Obstructions on the road, pavement or cycle path.Reports are automatically loaded into our Highways Case ManagementSystem (known as \u2018Confirm\u2019) and then assigned to the rightteam. Customers who historically reported via Love West Sussex are beingadvised of change in process and redirected to the correct eform for theissue being reported.We will run the two reporting systems in parallel for a few monthsthrough to Spring 2023 to support transition. Then at a date to beconfirmed in the New Year, we will cease to subscribe and will end thecontract with \u2018Love West Sussex\u2019 provided by Blackburn IT Servicestrading as BBITS.From that date onwards, Blackburn IT Services will promote their nationalEnvironmental Issue reporting product called \u2018Love Clean Streets\u2019 therebyenabling members of the public to report Environmental Issues. Reportsare then sent directly to the relevant District & Borough Council based onthe postcode\/location of the issue. Please Note: West Sussex County Council has changed the process for reporting road & pavement issues. If you have bookmarked or saved the Love West Sussex web URL or App to your device then please delete and save Report a problem with a road or pavement Reminder: WSCC is not responsible for themanagement of the following issues but currentlycontinues to redirect customers to:District or Borough Council for issues relating to parking, fly tipping, litter or street cleaning, non-highway related graffiti and bus shelters.Where we have partnerships in place for the removal of graffiti from highway assets with our District, Borough or Town Council colleagues, we will redirect to the relevant partner.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[2],"tags":[],"class_list":["post-1213","post","type-post","status-publish","format-standard","hentry","category-general"],"_links":{"self":[{"href":"https:\/\/duncton.org\/index.php\/wp-json\/wp\/v2\/posts\/1213","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/duncton.org\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/duncton.org\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/duncton.org\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/duncton.org\/index.php\/wp-json\/wp\/v2\/comments?post=1213"}],"version-history":[{"count":0,"href":"https:\/\/duncton.org\/index.php\/wp-json\/wp\/v2\/posts\/1213\/revisions"}],"wp:attachment":[{"href":"https:\/\/duncton.org\/index.php\/wp-json\/wp\/v2\/media?parent=1213"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/duncton.org\/index.php\/wp-json\/wp\/v2\/categories?post=1213"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/duncton.org\/index.php\/wp-json\/wp\/v2\/tags?post=1213"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}